2.1 Add a worker — select and validate clearance

From the ‘Worker List’ select ‘Add worker’. First, select the clearance type, then enter the worker’s clearance details. If a worker holds an eligible clearance, you can proceed to adding their child-related work information.

You can’t continue if:

• the clearance is not valid
• the details don’t match a clearance

2.2. Add a worker — enter worker details

Once a worker’s clearance details are validated, enter additional details including:

• child-related work start date (and end date, if known)
• worker contact information
• whether they are an employee or volunteer

3. Review and submit

Review the worker’s information before submitting it.

Check that their:

• clearance details match
• child-related active start date/end date is correct
• personal and contact information is correct

Select ‘Submit’ to add the worker.

The worker will appear in the ‘Active’ section of your worker list.

You can view worker details via the worker profile and view submitted changes in their history.

4. Record when child-related work ends

You can update a worker’s information, including their child-related work start date or end date via the ‘Edit’ button on the worker profile.

Labour hire agencies also have an obligation to record: 

• the name and contact details of any person or entity they place a worker with to do child-related work 
• the dates and number of hours the worker engaged in child-related work during their placements.   

When you cease to engage a worker in child-related work, you must add the end date to WWC Connect.

After an end date is submitted:

• the worker’s status will change to ‘Inactive’
• their record will move to the ‘Inactive’ section of the ‘Worker List’
• their reporting history will remain available

5. Add or update in bulk

You can use a template to add or update multiple workers at the same time.

From the ‘Worker List’ choose the bulk option and download the CSV template.

Use the template to:

• add new workers
• update existing worker information
• update child-related work start dates
• add child-related work end dates

Be sure to follow the correct formatting example in the template for each column header. If any information can’t be accepted, you’ll need to correct it before those worker records can be submitted.

Upload the completed template and review before submitting.

Once the file is submitted, new workers and accepted updates will appear in the ‘Worker List’.